At Cuddle Crew, we focus on high-quality, ultra-soft materials designed to bring warmth and comfort into your life. Our products are thoughtfully curated to create a cozy and relaxing experience, all while prioritizing sustainability and ethical production.

Shipping times depend on your location and the shipping method selected:

Standard Domestic Shipping: 5-10 business days
Expedited Domestic Shipping: 2-5 business days
Standard International Shipping: 7-21 business days
Expedited International Shipping: 5-10 business days
Once your order is shipped, you’ll receive tracking details via email.

Yes! We accept returns and exchanges within 30 days of receiving your order. Items must be unused, in their original packaging, and in resellable condition. Some exclusions apply, such as gift cards and final sale items. For returns, please contact us at soundlounge8@gmail.com or call 646-906-4861.

To keep your Cuddle Crew items soft and long-lasting:

Hoodies & Apparel: Machine wash cold, tumble dry low, or air dry. Avoid bleach.
Blankets & Socks: Wash on a gentle cycle and tumble dry on low.
Decorative Cushions: Spot clean or hand wash when necessary.
Following these care instructions will help maintain the plush softness of your items!

Yes! We offer beautifully curated cozy gift sets that make perfect presents for loved ones. If you’d like your order gift-wrapped, simply select the option at checkout or contact us for special requests at soundlounge8@gmail.com.

We’re happy to help! If you have any questions, concerns, or need assistance with your order, you can reach us at:
📧 Email: soundlounge8@gmail.com
📞 Phone: 646-906-4861